The problem
Certain motor homes fail to comply with the requirements of federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars." The front axle rating is incorrect.
The risk
This could cause premature tire tread wear or tire failure during normal driving. The premature tire tread wear or tire failure could lead to a loss of steering control, increasing the risk of a crash.
The fix
Dealers will replace both front tires and the front axle will be re-rated to 12,000 lbs. All motor homes will be issued new federal tire labels. Owner notification is expected to begin february 10, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-547-8015.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Country Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V043000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.