The problem
After performing the ncap test, it was discovered that on certain minivans equipped without the available "stow 'n go" seating option, the right front seat belt retractor assembly may have been improperly assembled.
The risk
As a result, the seat belt may not properly restrain the occupant during certain crash conditions, which can increase the risk of injury.
The fix
Dealers will inspect the retractor assemblies and any seat belt assembly that does not have the stake will be replaced. Owner notification began on february 23, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Contacts
Daimlerchrysler recall no. D04. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V047000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.