The problem
Certain passenger vehicles fitted with front seat backs, which do not meet porsche's strength standards.
The risk
In the event of a vehicle crash, the seats could twist, tilting on one side to the rear, possibly resulting in personal injury to the vehicle occupant.
The fix
Dealers will replace both the front seats. Owner notification began on april 26, 2004. Owners should contact porsche at 1-800-545-8039.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V070000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.