The problem
On certain transit buses equipped with a voith transmission, the cooler line can rub on the auxiliary heater exhaust.
The risk
This could cause a transmission fluid leak. If the fluid leaks onto the hot exhaust system it could result in a vehicle fire.
The fix
Dealers will modify the transmission cooler hose assembly and add a fitting to promote additional clearance. Owner notification began during february 2004. Owners should contact new flyer at 1-204-982-8400.
Contacts
New flyer recall no. Its-2271. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V076000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.