The problem
Certain motor coaches fail to comply with the requirements of federal motor vehicle safety standard no. 101, "Controls and displays." The illumination of the controls for the hazard warning signal, heating/air-conditioning fan, and windshield defrosting and defogging system has only one level of brightness and is not adjustable. The correct brightness should provide at least two levels of brightness and be adjustable.
The risk
If this were to occur during a night-time situation this could cause the driver not to be able to see the controls and displays and increase the risk of a crash.
The fix
Setra technicians will go to customer locations and replace the control switch. This recall began april 6, 2004, with phased completion dates. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact setra at 1-800-882-8054.
Contacts
Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Setra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V091000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.