The problem
On certain sport utility vehicles, the vehicle capacity weights as stated on the tire and loading information label are in error.
The risk
This information could potentially result in consumers loading their vehicles beyond the gross vehicle weight rating (gvwr).
The fix
Owners will be sent replacement labels with instructions on how to install them. The recall began on april 14, 2004. Owners should contact mitsubishi at 1-800-222-0037.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V095000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.