The problem
On certain "special needs" school buses equipped with sur-loc "l" wheelchair tracks, the lift mounting bolts could corrode if moisture occurs in the treated plywood floor.
The risk
This could reduce the function of the track or the strength of the lift mounting bolts resulting in personal injury to the occupants.
The fix
Dealers will replace the sur-loc "l" tracks with protected tracks and mounting hardware. Also, lift floor-mounting bolts will be replaced. Owner notification is expected to begin march 19, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ic at 1-800-843-5615.
Contacts
Ic recall no. 04301. Customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). Highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Amtran, IC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V097000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.