The problem
On certain trucks and truck-tractors equipped with trw drag link assemblies, the replacement clamp and drag link assemblies contain a potentially defective 5/8-11-grade b prevailing torque hex nut. If the final tightening is less than 65 lb.-Ft., The clamp load would be unacceptably low and could compromise the integrity of the drag link.
The risk
This could result in the ball socket separating and cause loss of steering control, increasing the risk of personal injury or a crash.
The fix
Dealers will replace the affected hex nut(s). Owner notification began on may 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Contacts
Freightliner recall no. Fl422. Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V120000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.