The problem
On certain sport utility vehicles, a structural support at the latch attachment in the rear liftgate may be inadequate to retain the latch to the liftgate in certain severe vehicle crash events.
The risk
If the liftgate were to open in a vehicle crash, an occupant could be ejected from the vehicle resulting in increased risk of personal injury.
The fix
Dealers will add structural reinforcements to the liftgate in the area adjoining the latch assembly. Owner notification schedule began on june 21, 2004. Owners should contact buick at 1-866-608-8080. This is an expansion to a previous recall (03v211).
Contacts
Gm recall no. 03030. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V150000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.