The problem
On certain model rp3612 ds fw fifth wheel recreational vehicles, cracking in the steel surrounding the pinbox (hitch) can occur. The cracks are specifically in the attachment welds between the pinbox and the surrounding frame structure.
The risk
This can cause partial or complete separation of the pinbox from the frame increasing the risk of a crash.
The fix
Dealers will replace the pinbox with an air-ride pinbox. Owner notification began february 23, 2004. Owners should contact keystone at 1-866-425-4369.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V157000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.