The problem
Certain multi-passenger vans with one or more seats equipped with rear designated forward facing quick release seats fail to conform to the requirements of federal motor vehicle safety standard no. 207, "Seating systems."
The risk
These seats do not meet the requirements of the standard.
The fix
Dealers will modify the quick release frame system on these seats. Owner notification began april 12, 2004. Owners should contact accubuilt at 1-419-222-1501.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Accubuilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V162000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.