The problem
On certain motorcycles, a screw may become loose in the handlebar control due to the lack of a lock washer and loctite.
The risk
This could cause the throttle or front brake control to bind, which could result in a crash.
The fix
Dealers will install a lock washer and loctite. Owner notification began on april 12, 2004. Owners should contact big dog at 1-316-219-7006.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bigdog dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V164000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.