The problem
Certain minivans fail to conform to the requirements of federal motor vehicle safety standard no. 213, "Child restraint systems." These vehicles do not have text and formatting on the warning label attached to the available second-row integral child restraint as specified by amendments to the standard.
The fix
Owners will be provided with replacement labels and installation instructions. Owner notification began on july 23, 2004. Owners should contact chevrolet at 1-800-630-2438 or pontiac at 1-800-620-7668.
Contacts
Gm recall no. 04022. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V177000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.