The problem
Certain sport utility vehicles have a child protection lock (cpl) system on both of the rear side doors. When an operator of the vehicle closes the door very hard with the cpl lever set to the lock position, there is a possibility that the lever may contact the body panel, causing the cpl lever to move into the unlock position.
The risk
This condition could allow the door to be opened with the inside while the operator believes that the cpl was activated. If the door were opened from the inside while the vehicle was in motion, an occupant could fall out and be injured.
The fix
Dealers will shorten the cpl lever. Owner notification began may 7, 2004. Owners should contact toyota at 1-800-331-4331.
Contacts
Toyota recall no. Ssc 40b. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V181000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.