The problem
On certain minivans equipped with a power sliding door(s), at an ambient temperature below approximately 40 degrees fahrenheit, the actuator for the power sliding door(s) may experience binding due to an out-of-specification condition. In order to open, close or reverse a power sliding door, the shift selector lever must be in "park." If the actuator is experiencing binding and the driver shifts the vehicle out of "park" while a power sliding door is still closing, the door latches may not engage.
The risk
This can result in the door coming open unexpectedly upon rapid acceleration, and an occupant could fall out of the door and be injured.
The fix
Dealers will replace the actuator for the power sliding door(s). Owner notification began on june 23, 2004. Owners should contact nissan at 1-800-647-7261.
Contacts
Nissan recall no. Ru401. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V186000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.