The problem
On certain trailer mounted booms, the hold-down latches that secure the mast are not being properly latched.
The risk
As a result, structural failure of the tongue tube could occur causing the trailer to become unstable during transport, increasing the risk of a crash.
The fix
Owners will be provided with a tongue reinforcement kit and installation instructions. The recall began on june 14, 2004. Owners should contact genie at 1-866-927-7269.
Contacts
Genie recall no. 040601. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Genie dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V204000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.