The problem
On certain travel trailers, the dimmer switch face plate can melt around the slide control.
The risk
The switch can become hot enough to melt the face plate.
The fix
Dealers will inspect and replace the face plate. Owner notification began may 7, 2004. Owners should contact keystone at 1-866-273-1454.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V223000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.