The problem
On certain passenger vehicles, during the production process of the blower motor fuse holder, the size of the electric conductor of the holder may be below appropriate tolerances.
The risk
Consequently, the electric conductor of the blower motor fuse holder may dissipate more heat than the plastic fuse holder was designed to withstand, which could result in overheating of the holder and disabling of the blower motor and the ability to defrost or defog the windshiled in cold or hot and humid weather conditions. Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.
The fix
Dealers will install new blower motor fuse holders. The recall began during october 2004. Owners should contact mercedes-benz at 1-800-367-6372.
Contacts
Mercedes-benz recall no. 2004 070010. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V227000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.