Porsche Rear / Other Recall 04V231000 (19K Vehicles)

The problem

On certain passenger vehicles, the rear seat belt latch attachment bolt is insufficient riveted.

The risk

In the event of a crash, the seat occupant may not be properly restrained increasing the risk of personal injury.

The fix

Dealers will inspect the belt buckle latch and, if necessary, replace the latch. Owner notification began on june 1, 2004. Owners should contact porsche at 1-800-545-8039.

Contacts

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V231000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2004 Porsche Cayenne	101	6	F
2003 Porsche Cayenne S	4	9	F
2004 Porsche Cayenne S	0	9	F
2003 Porsche Cayenne Turbo	1	8	F
2004 Porsche Cayenne Turbo	0	8	F

Vehicle

Complaints

Recalls

Grade

2004 Porsche Cayenne

101

2003 Porsche Cayenne S

2004 Porsche Cayenne S

2003 Porsche Cayenne Turbo

2004 Porsche Cayenne Turbo

Questions

Is the 04V231000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PORSCHE CARS NORTH AMERICA, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 04V231000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 04V231000 announced?

PORSCHE CARS NORTH AMERICA, INC. reported it to NHTSA on May 17, 2004. Owners are usually notified by mail within about two months.

Seat belts: rear / other Porsche recall