The problem
Certain vans and wagons fail to conform to the requirements of part 567, "certification." For certain 2003 e250 vans built with lt225/75r16e tires, the rear axle rating is incorrectly listed on the label. In addition, the tire pressure is incorrectly listed on the label for the rear tires on certain 2002 e350 wagons and for the front tires on certain 2002 e250 vans built with these tires.
The risk
Failure to follow proper vehicle loading specifications or tire inflation recommendation can result in tire failure, increasing the risk of a crash.
The fix
Owners will be provided with supplementary tire labels containing correct information and installation instructions. If an owner so desires, their dealer can install the label for them. The recall began on july 8, 2004. Owners should contact ford at 1-800-392-3673.
Contacts
Ford recall no. 04L20. The 2003 e250 van is not part of the incorrect tire pressure portion of this recall. Customers can also contact the national highway traffic safety administration?S auto safety outline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V232000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.