The problem
On certain motor homes, the striker plate of the storage bay compartment door latch is positioned in proximity to the release mechanism located on the face of the slide cargo tray frame.
The risk
Customers can catch a finger when operating the release of the slide cargo tray.
The fix
Dealers will install two (2) pull handles, a latch extension, and a warning label on each affected slide tray. The recall began on august 27, 2004. Owners should contact country coach at 1-800-547-8015.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Country Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V237000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.