The problem
On certain adaptive vehicles, the fiberglass raised roofs may not have been properly installed.
The risk
Separation of the fiberglass raised roof from the vehicle while the vehicle is in motion could result, increasing the risk of a crash.
The fix
Mobilityworks will inspect and repair the affected vehicles. Owner notification began on may 10, 2004. Owners should contact mobilityworks at 1-800-769-8267.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mobilityworks dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V238000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.