The problem
On certain travel trailers, improper weight distribution may occur when the back of the travel trailer is loaded with cargo.
The risk
Under certain load conditions, the improper weight distribution may cause handling problems, including but not limited to, potential swaying of the trailer while being towed on the road. This could ultimately result in an crash involving the travel trailer and the tow vehicle.
The fix
Dealers will add reinforcing steel to the a-frame, install a new coupler with higher weight capacity, and higher capacity safety chains. Owners should contact thor california at 1-888-697-8467.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor California dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V241000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.