The problem
On certain school buses, the instructions on how to operate the emergency exit did not meet the minimal letter height of 1-centermeter. These buses fail to conform to federal motor vehicle safety standard no 217, bus emergency exits and window retention and release.
The risk
The label may not be visible to the operator, possibly resulting in injury if the occupants cannot exit the bus quickly.
The fix
Ic will mail new labels with installation instructions. Owner notification began june 25, 2004. Owners who do not receive the free remedy within a reasonable time should contact ic at 501-505-2190.
Contacts
Ic recall no. 04302. Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Amtran, IC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V251000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.