The problem
On certain vehicles, the trunk lid springs could fail in the closed trunk lid position.
The risk
If the trunk lid is manually lifted, it may not remain in the up position and could cause injury if it comes down while someone is reaching into the trunk.
The fix
Dealers will replace both trunk lid springs. The recall began august 17, 2004. Owners should contact mercedes- benz at 1-800-367-6372.
Contacts
Mercedes-benz recall no. 2004 050015. Customers can also contact the national highway traffic safety administration auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V285000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.