The problem
Certain passenger vehicles have a condition where the front frame rear body mount bracket may fracture.
The risk
If ignored, the bracket would fracture and degrade to the point where the intermediate steering shaft could separate, resulting in loss of steering control and a crash could occur.
The fix
Dealers will inspect the front frame assembly and replace it if necessary. The recall began on august 16, 2004. Owners should contact pontiac at 1-800-620-7668.
Contacts
Gm recall no. 04056. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V299000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.