The problem
On certain passenger vehicles equipped with skyview roofs, the glass for the roof may not have been quenched properly after the forming process, resulting in temper imbalance.
The risk
This could create excessive internal stress in the glass and eventually cause the glass to shatter, creating a risk of injury.
The fix
Dealers will inspect and replace the glass in the skyview roof. The recall began on september 7, 2004. Owners should contact nissan at 1-800-647-7261.
Contacts
Nissan recall no. Pu401. Customers can also contact the national highway traffic safety administration auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V326000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.