The problem
On certain vehicles equipped with curtain shield air bags (csa), one or both of the curtain air bags may be twisted near the inflator due to improper assembly.
The risk
If this occurs, the csa may not deploy rapidly enough when activated in a side impact collision. This may result in failure to provide the intended head protection, increasing the risk of injury.
The fix
Dealers will inspect the csas and replace the air bag assembly if necessary. The recall began on august 6, 2004. Owners should contact toyota at 1-800-331-4331.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V346000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.