The problem
On certain travel trailers equipped with optional 6 gallon dsi gas/electric water heaters with remotely operated 110-volt water heater on/off switching, excessive heat can be generated at the wire connections to the water heater while the heater is being operated on 110 volts.
The risk
This has resulted in heat and smoke damage to the water heater insulation, plumbing, wiring and water heater compartment.
The fix
Dealers will conduct a detailed inspection of the water heater wiring, remote relay and remove any excessive insulation at the connection between the supply line and the internal water heater wiring in the water junction box. The recall began on august 12, 2004. Owners should contact jayco at 1-219-825-5861.
Contacts
Jayco recall no. 9901053. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V363000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.