The problem
Certain transit buses fail to comply with the requirements of federal motor vehicle safety standard no. 217, "Bus emergency exits and window retention and release." There is interference between the side destination sign and the window frame that will not allow the window to open sufficiently.
The risk
During an emergency situation, the first emergency egress window located on the curb side of the vehicle, immediately behind the entrance door, will not open sufficiently to allow a person to escape in the event of an emergency, which could cause personal injury or death.
The fix
Nabi will inspect and relocate the side destination sign to eliminate this interference. The recall began august 27, 2004. Owners may contact nabi at 1-888-424-5844, ext. 7900.
Contacts
Nabi recall no. 20042. Customers can also contact the national highway traffic nabi recall no. 20042. Safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nabi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V366000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.