The problem
On certain trucks, the power steering pipe clamp was not installed.
The risk
The pipe could fracture causing the loss of power steering, which could result in a crash.
The fix
Dealers will inspect each vehicle and determine if the power steering clip is installed. If the power steering pipe clip is not installed, the correct clip will be added. The recall began on august 23, 2004. Owners should contact hino at 1-845-365-1400.
Contacts
Hino recall no. A3600. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V374000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.