The problem
Certain trucks equipped with nexgen liquid natural gas (lng) tanks are being recalled. The introduction of water into the discharge side of both the primary and secondary relief valves simultaneously and subsequent freezing in service can render the valves temporarily inoperative.
The risk
If not inspected the risk of tank over-pressurization and a catastrophic tank rupture can occur, potentially resulting in serious injury or death.
The fix
Nexgen will notify the customer, perform an inspection, and provide instructions for ordering and installing the retrofit kit. Owners should contact nexgen at 1-770-720-6780 or peterbilt at 1-940-591-4201.
Contacts
Paccar recall no, 704-c. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash 2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V378000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.