Kymco Engine And Engine Cooling Recall 04V381000 (923 Vehicles)

The problem

On certain scooters with engine number (sf10k & sh10b) and embossed casting number (keb7-1), the engine mount can break.

The risk

If this breakage occurs, it could cause a rear suspension failure, which could result in a crash.

The fix

Kymco will replace the entire engine. This recall began on july 22, 2004. Owners should contact kymco usa customer service toll free at 1-888-235-3417.

Contacts

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Kymco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V381000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2004 Kymco Super-9	1	1	-
2005 Kymco Super-9	0	1	-
2004 Kymco Vitality	0	1	-
2005 Kymco Vitality	0	1	-

Vehicle

Complaints

Recalls

Grade

Questions

Is the 04V381000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. KWANG YANG MOTOR CO., LTD's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 04V381000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 04V381000 announced?

KWANG YANG MOTOR CO., LTD reported it to NHTSA on August 6, 2004. Owners are usually notified by mail within about two months.

Engine and engine cooling Kymco recall