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Safety recall · 04V397000

Electrical system: fuses and circuit breakers Executive Coach recall

EXECUTIVE COACH BUILDERS reported this recall to NHTSA on August 24, 2004. It covers about 75 vehicles across 2 model years listed below. The repair is free.

Campaign
04V397000
Reported
Aug 24, 2004
Vehicles
75
Area
Electrical system

The problem

On certain limousines, the j5 plug connecting into the circuit board behind the driver is overheating to the point that some have shown signs of melting.

The risk

IF THIS OCCURS, IT COULD RESULT IN A FIRE.

The fix

Dealers will install two additional relays with a separate power source to relieve the amp load on the j5 circuit. This recall began august 20, 2004. Owners should contact executive coach at 417-831-3535.

Contacts

Executive coach recall no. D699. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Executive Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V397000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 04V397000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. EXECUTIVE COACH BUILDERS's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 04V397000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 04V397000 announced?

EXECUTIVE COACH BUILDERS reported it to NHTSA on August 24, 2004. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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