The problem
On certain limousines, the j5 plug connecting into the circuit board behind the driver is overheating to the point that some have shown signs of melting.
The risk
IF THIS OCCURS, IT COULD RESULT IN A FIRE.
The fix
Dealers will install two additional relays with a separate power source to relieve the amp load on the j5 circuit. This recall began august 20, 2004. Owners should contact executive coach at 417-831-3535.
Contacts
Executive coach recall no. D699. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Executive Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V397000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.