The problem
On certain passenger vehicles, the rear safety belt can become twisted.
The risk
If this occurs the safety belt retractor may lock in position so that the belt cannot be used. In the event of a vehicle crash, personal injury to the seat occupant could occur.
The fix
Dealers will install a safety belt webbing guide to prevent the belt from twisting. The recall began on october 15, 2004. Owners should contact chevrolet at 1-800-630-2438. Vehicle owners located in guam should contact gm customer assistance at 1-671-648-8453.
Contacts
Gm recall no. 04069. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V407000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.