The problem
On certain trucks, the front, non-drive axle, cotter keys and spindle nut retainers were not installed. The cotter key and spindle nut retainer prevent the spindle nut from loosening and thus aid in wheel retention.
The risk
A wheel-off condition may occur which could result in a crash.
The fix
Dealers will inspect to determine if vehicle requires a retainer and cotter key installed. This recall began on september 22, 2004. Owners should contact international at 1-800-448-7825.
Contacts
International recall no. 04516. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V416000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.