The problem
On certain motor coaches with cummins and detroit engines, the top of the main junction box is open and while using the luggage door the gas strut may drop into the main junction box.
The risk
If this occurs, it may break some fuses or relays, causing electrical shorts.
The fix
Dealers will install a top cover panel to the junction box to eliminate anything from dropping into the junction box. Also the strut will be replaced. The recall began on january 18, 2005. Owners should contact van hool at 1-800-222-2871.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Van Hool dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V422000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.