The problem
On certain motor coaches, the mounting brackets of two air tanks located above the drive axle air brakes may break loose.
The risk
If this occurs, vibration weakens the attaching points and the brackets will break off. The spring brakes will stop the vehicle atomatically. This could result in a crash.
The fix
Dealers will inspect and replace the mounting brackets. The recall began on january 28, 2005. Owners should contact van hool at 1-800-222-2871.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Van Hool dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V423000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.