The problem
On certain motor coaches, the hose fittings of the power steering pressure feed lines may have been improperly crimped.
The risk
If the hose separates from the fitting, failure of the lines and the loss of pressure will result in an increased steering force necessary for maneuvering the vehicle and a crash may occur.
The fix
Dealers will inspect and determine the condition of the crimp fittings. If improperly crimped, steering line replacement will be required. The recall began on january 21, 2005. Owners should contact van hool at 1-800-222-2871.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Van Hool dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V424000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.