The problem
On certain buses, the assembly of the walking beam connection to the rear suspension exhibits loose or breaking of bolts due to misaligned spacers.
The risk
The bolts attaching the rear axle to the walking beam suspension can break. The axle moves upward causing the tire to contact the wheelwell. Partial rear wheel axle alignment is lost. The vehicle exhibits a braking effect on the rear wheel.
The fix
Dealers will inspect and replace the spacer with one that will provide proper alignment where needed and confirm torque. The recall began july 14, 2005. Owners should contact orion at 1-905-403-7832.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V425000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.