The problem
On certain vans, the air filter element material process resulted in an air filter paper element that can smolder or burn. This change in filter paper composition combined with the configuration of the air induction system, may allow hot carbon particles to contact the air filter element during certain driving conditions that create hot particles.
The risk
These hot particles may ignite the air filter element with the potential for air induction system damage or underhood fire.
The fix
Dealers will inspect and replace the air filter element. The recall began september 27, 2004. Owners should contact ford at 1-800-392-3673. Also ford is extending the limited warranty (for a one time replacement) of the abs module for a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. If your vehicle has already accumulated more than 150,000 miles, this coverage will last until september 30, 2005.
Contacts
Ford recall no. 04S23/customer satisfaction program 04n03. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V445000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.