Orion Latches / Locks / Linkages Recall 04V447000 (452 Vehicles)

The problem

On certain buses, the battery storage sliding tray locking toggle was not tightened sufficiently. The battery door can open allowing the battery tray to slide out from the stored position.

The risk

This could cause an obstacle, which could result in a crash.

The fix

Dealers will inspect and add a locking pin to keep the battery tray from sliding. Orion has not yet provided an owner notification schedule for this campaign. Customers may also contact orion at 1-905-403-7832.

Contacts

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V447000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Recalls	Grade
2002 Orion Vii	8	C
2003 Orion Vii	8	C
2004 Orion Vii	14	D

Vehicle

Complaints

Recalls

Grade

2002 Orion Vii

2003 Orion Vii

2004 Orion Vii

Questions

Is the 04V447000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. ORION BUS INDUSTRIES LTD.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 04V447000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 04V447000 announced?

ORION BUS INDUSTRIES LTD. reported it to NHTSA on September 13, 2004. Owners are usually notified by mail within about two months.

Latches / locks / linkages Orion recall