The problem
Certain my 2004 sbfx-a and sd u.S. Bus school buses built on ford e-350 and e-450 chassis. The vacuum pump may become disengaged from the engine's drive mechanism causing loss of the vehicle's primary braking system.
The risk
Loss of braking capability can result in a vehicle crash, possibly resulting in serious injury or death.
The fix
Us bus will notify its customer and repair the buses free of charge. The recall began september 27, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact us bus at 845-357-2510.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized US Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V452000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.