The problem
On certain trucks built with iros rear air suspension systems, four rear suspension fasteners may not be tightened sufficiently. This hardware connects the main support members of the rear suspension to the hanger brackets.
The risk
This connection could fail if the nuts worked their way loose or off, or the bolts broke from fatigue. A failure of these fasteners could result in separation of the main support from the hanger bracket possibly resulting in a sudden loss of control of the vehicle, which could result in a crash.
The fix
Dealers will replace all four bolts and tighten the bolts properly. The recall began on november 5, 2004. Owners should contact international at 1-800-448-7825.
Contacts
International recall no. 04520. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V508000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.