The problem
On certain trucks, the fuel tank mounting strap was not welded to specifications and may fail. The fuel tank strap supports and fastens the steps for the operator and passenger to enter and exit the cab.
The risk
If the pedestal step mounting bracket separated from the fuel tank strap, passenger could fall from the vehicle when entering or exiting the cab, Increasing the risk of personal injuries.
The fix
Dealers will inspect the fuel tank mounting strap and replace it if necessary. The recall began february 7, 2005. Owners should contact mack trucks at 1-610-709-3337.
Contacts
Mack recall no. Sc0290. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V530000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.