The problem
On certain passenger vehicles equipped with front seat heating systems, upon entering and exiting the vehicle, excessive contact with the side bolster that is contained in the seat's backrest may damage the heating mat located in this area. If such damage were to occur, with the system turned on, the vehicle occupant may feel excessive heat from this area.
The risk
It is possible that the heating mat in the backrest's side bolster could overheat and damage, or melt a small hole in, this area of the seat cover. If this happened, it could lead to an occupant being burned.
The fix
Dealers will modify the seat heating circuit. The recall is expected to begin during december 2004. Owners should contact bmw at 1-800-831-1117.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V575000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.