The problem
Certain motor homes fail to comply with the requirements of federal motor vehicle safety standard no. 104, "Windshield wiping and washing system." While traveling at high speeds, the windshield wipers could either skip across the windshield or swing too far outward causing the blade to travel into the radius of the windshield resulting in the spline of the wiper arm and the spindle to fail. The result is a wiper stuck in the out position.
The risk
Such a failure of the windshield wiper system could impair visibility and could result in a crash.
The fix
Dealers will replace the windshield wiper system. The recall began on december 22, 2004. Owners should contact georgie boy at 1-800-521-8733.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Georgie Boy dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V587000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.