The problem
On certain sport utility vehicles and pickup trucks equipped with four-wheel drive (4x4), if moisture leaks into the front suspension upper ball joint, evacuation of the lubricant and corrosion of the joint may cause the joint to wear over an extended period of time. This could cause a clunking noise in the front suspension, which may not always be heard by the vehicle occupants.
The risk
Excessive wear in the upper ball joint may allow it to separate, which could result in loss of control of the vehicle.
The fix
Dealers will replace the front suspension upper ball joints. This safety improvement campaign began on december 21, 2004. Owners can contact daimlerchrysler at 1-800-853-1403.
Contacts
This action is deemed a safety improvement campaign and is not being conducted under the safety act.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V596000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.