The problem
Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utiity vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of federal motor vehicle safety standard no. 206, 'Door locks and door retention components.' The rear liftgate latching system does not meet the inertia load requirement in one direction.
The risk
If the liftgate is left unlocked, there is the potential that it may open during a crash.
The fix
Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. The recall began on march 31, 2005. Owners should contact ford at 1-800-392-3673.
Contacts
Ford recall no. 04C09. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V602000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.