The problem
On certain travel trailers and fifth wheel recreational vehicles, during production it was discovered that the furnace may not be secured and the gasket that seals the furnace to the floor duct system may be missing.
The risk
The furnace could move away from the outside wall and disconnect from the exhaust outlet. If this occurs, exhaust gasses will enter the interior of the vehicle when the furnace is operating which could lead to injury or death from carbon monoxide poisoning.
The fix
Dealers will inspect and install the furnace correctly, securing it to the floor and adding the missing gasket free of charge. The recall began on march 14, 2005. Owners may contact keystone at 1-866-425-4369.
Contacts
Keystone recall no. 05-052. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V076000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.